E-commerce Manager (m/f/d) full-time

Croozer has been committed to environmentally friendly mobility for 30 years. Our vision is to develop flexible, high-quality bicycle trailers for modern everyday life that our customers will be happy with for a long time and that will make it easy for them to get around in any situation.

With around 40 employees, we draw our innovative strength from diversity. Our corporate culture is characterised by openness, mutual respect and personal responsibility. This combines the pioneering spirit of a start-up with the stability of an established company.

We are looking for a full-time e-commerce manager (m/f/d) for our location in Hürth as soon as possible.

• You create and take responsibility for the e-commerce strategy, derive the strategic digital sales plan from it and implement it for your area of responsibility in line with the existing sales structure.
• As part of annual reviews, you negotiate contract and purchasing conditions.
  
• You develop and agree annual sales and turnover targets for your area of responsibility to ensure sustainable long-term sales growth.
• You are responsible for operational processing (processes, inventory management, order processing, logistics & improvement of the customer journey) and quality of our produc catalogues in coordination with the relevant interfaces and departments.
  
• Best practices and UX are not foreign words to you: you make a significant contribution to improving the customer journey and develop customer loyalty concepts and plan digital marketing measures in coordination with the key interfaces and departments.
• You are supporting our Digital Team reg. maintenance, management and further development of our online shop, including product presentation and ensuring customer satisfaction.
  
• You create market, competition and potential analyses and use them to develop fields of action for growing our market share in your area of responsibility.
• You analyse and report sales performance based on data analysis and customer feedback, and generate learnings and suggestions for optimising product ranges, sales measures, marketing activities and sales promotion measures in coordination with your sales and marketing colleagues.
  

• You have a degree in Business Administration or a comparable education with a focus on E-Commerce.
• You have gained in-depth experience in E-Commerce or E-Commerce environments and are enthusiastic about digital platforms and online marketing.
• You have a strong digital affinity, experience in web analytics and are familiar with OKRs and KPIs.
  
• You love analysing data and using it to derive measures for further developing and improving e-commerce.
• You are convinced of the benefits of our products because it is in line with your values to promote sustainable mobility.
• You are ambitious and a team player with a sense of humour.
• You have a very good knowledge of German and English.
• You are interested in actively shaping and developing internal processes.
  
• You have the ability to put the needs and wishes of our customers at the centre of your daily work.

• You are a friendly and open-minded person
• We value your curiosity and your diverse interests in people, things and ways of working
  
• We expect you to be willing to learn and committed to your professional and personal development. As an e-commerce manager, we need you to be a team member who is able to engage in discourse and debate in order to develop the best possible solutions for the tasks at hand.
• You do not take objections and criticism of your work results personally, but answer them openly and confidently with the aim of achieving the best solution through discussion.
  
• You are interested in the results of your colleagues and provide fair and helpful professional feedback
• You enjoy your work

• Everyone is welcome at our company, regardless of gender, age or background.
  
• Friendly working atmosphere, characterised by team spirit and a sense of belonging in a modern working environment.
• Numerous social benefits: in addition to a company pension scheme and kindergarten subsidies, we offer you a company bike and a free bicycle trailer from Croozer.
• Gender-neutral, fair and commensurate remuneration
• Projects and interesting exchanges with colleagues from other departments.
  
• Varied, diverse and challenging tasks with a high degree of personal responsibility.
• Flexible working hours that allow you to adapt your working hours to your personal life situation.
• Hybrid work-model, two days working remote possible
• Support for your personal and professional development.
• A well-structured induction phase where you will get to know your colleagues, our products and all the important workflows.

If this sounds like you, please send your complete application documents, including an informative cover letter, your earliest possible start date and salary expectations, ideally summarised in a single PDF document, to Sabrina Zeus bewerbung@croozer.com.

We look forward to meeting you!

Croozer GmbH, An der Hasenkaule 10, 50354 Hürth, www.croozer.com